Warranty Policy


Star Auto Parts

This warranty covers defective parts and items sent incorrectly. We offer a parts only warranty. NO LABOR COSTS are covered for any part sold by Star Auto Parts. In the event that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a refund for the total sale amount. In the event a reorder is made prior to return of the first part we will require payment for the second part and refund the initial order upon return. Return shipping costs will not be reimbursed. Upon contacting Star Auto Parts please provide a detailed explanation as to why the part is being returned. In the event a part is returned that does not fit the specifications listed in this warranty Star Auto Parts reserves the right to apply a 25% restocking fee and withhold shipping amounts in the refund. Star Auto Parts is not responsible for items delivered to the address given at the time of sale according to tracking information but not taken into possession by the customer. Items ordered for 'testing purposes only' or ordered incorrectly by the customer will not be available for return. Verify with a mechanical or body expert the actual part needed before ordering. We do a very good job at sending correct parts and would ask you, our customer to do the necessary research before ordering. Items returned after the warranty period will not be refunded and will be returned to sender. Parts must be received within 30 days of the original shipment delivery date in order to be accepted.

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